Returns

  • What's the return policy?

    Stylemi is dedicated to assisting you throughout the entire process, from browsing to buying. However, it is important to note that all transactions occur on our partner websites, not on Stylemi itself.

    As all Stylemi purchases are conducted directly through our retail partners, returns are also managed by those retailers. If you need to initiate a return, please contact the customer service team of the retailer. Most retailers have a "Shipping and Returns" section on their website, which can provide guidance.

  • What is the process for returning an item?

    Since all transactions are processed on our partner websites, returns must be sent directly to the retailer from whom you made the purchase, rather than to Stylemi.

    We recommend keeping the package, packing list, and receipt for your records. The return instructions are typically provided within the package from the retailer.

  • What steps should I take to receive a refund?

    Stylemi is dedicated to assisting you throughout the entire process, from browsing to buying. However, it is important to note that all transactions occur on our partner websites, not on Stylemi itself.

    Refunds are generally processed by the retailer once they have received the returned item(s). For any inquiries or concerns regarding reimbursement, please contact the retailer directly.

  • If you are unable to receive a response from a retailer's customer care team, what should you do?

    At Stylemi, we strive to partner only with retailers who prioritize customer satisfaction and minimize the likelihood of such issues. In the event that you experience longer wait times than usual when contacting the retailer's customer care team, it is likely due to a high volume of inquiries. We recommend contacting the retailer by phone rather than email to receive the quickest response possible.

    If you are still unable to receive a response, please do not hesitate to reach out to us and make us aware of the situation. We are committed to providing you with the best possible shopping experience and are here to assist you.