Bought but never used so in as new condition obviously there are no stains or pen marks inside the bag. The handles are perfect. The bag could be used for multiple purposes. Work gym shopping etc. one large main compartment and two good sized pockets one at the front one at the back. Both fasten with zips. Never came with a long cross-body strap it is hand/shoulder straps only. Comes with furry monkey. 17 inches wide at the top 11 inches in height and four and a half inches deep this is a really good sized bag the main compartment fastens with a zip and then is covered by a flap that fastens with Velcro. Could be used as a baby bag.